Firstly, reading this page is not a substitute for reading our terms and conditions!
To try make it more affordable for customers to have satellite installed, Gravity offers a fixed term contract. Generally, the fixed term contract will be for a 24 month period. Fixed term contracts offer us assurance that we will be supplying you for a fixed period, this allows us to spread the up front costs over the full period of the contract - making the initial install / sign-up fees less for you! Happy days!
The alternative to a fixed term contract, is a month to month contract. Under a month to month contract, you'll pay the full install fees up front, but can exit your contract with just 30 days notice.
Under a fixed term contract, there are different costs you will need to pay:
You will be notified of these costs prior to signing up on your fixed term contract.
If you choose to terminate the fixed term contract before you reach the full term, then early exit fees will likely apply. Check the subscriber agreement for details.
Some extra things to note:
Finally, please always ask one of our team if you have any questions regarding the agreements and the contract you are entering into. We are here to help and it is much easier to talk about things before not after you make a commitment.
Please note: Whether you are on a fixed term contract or a month to month contract, you are still subject to a subscriber agreement, which also incorporates some other agreements. Please check our terms and conditions page here.